Terms and Conditions

Aahaa chai and/or Green ROCS LLC has a specific policy outlining certain aspects of our business, this policy will cover:

Shipping and Delivery Policy

  1. Aahaa chai primarily ships through USPS or UPS.
  2. Aahaa chai shipping requires 1-3 days of preparation and 2-5 days to ship.
  3. We offer a FLAT Shipping fees for all domestic orders for non-perishable items. Please check the item description for more detailed information.
  4. For orders totaling above $50 may be eligible for free domestic shipping with coupons.
  5. For shipping to non-contiguous US states or other countries please contact us through this link

Returns and Refund Policy

  1. We would gladly replace any damage that occurs during shipping. If damage has occurred, it must be reported within 24 hours of receiving, and must have a photo of the broken product.  We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
  2. Chai concentrates and perishable items are NOT returnable or refundable.
  3. Shipping costs is nonrefundable.

Resell Policy

    1. Aahaa chai restricts the right to resell our products to ONLY authorized retailers.
    2. To send a request for resale please contact contact@aahaachai.com

Website Policy

    1. Over Commenting on website pages is STRICTLY not allowed.  You can submit reviews, comments, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Aahaa Chai reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
    2. By posting reviews or other content  in the website, you authorize Aahaa Chai to use it in any form for promoting products and the Aahaa Chai brand.
    3. We restrict the right for you (the customer) to order on the website.
    4. Product description are written based on knowledge and experience with the ingredients. If any description is inadequate, please reach out to us for more information. 
    5. Pricing of products are listed with the description. Any pricing errors or discrepancies will be notified to customers as soon as we discover it. In case of pricing errors, customers have the option to reach out us for a full refund.

 

COPYRIGHT

All content included in AahaaChai.com, such as text, graphics, logos, images and/or video clips is the property of Green ROCS LLC and are protected by United States and international copyright laws. 

TRADEMARKS

Aahaa Chai is a registered trademark of Green ROCS LLC. Unauthorized use & link to products or services not associated with Aahaa Chai is prohibited. 

 

 

We will be CLOSED APRIL 3-8th 2022 | Order SHIPPING will be delayed! Sorry for inconvenience! Dismiss