Returns and Refund Policy
- We would gladly replace any damage that occurs during shipping. If damage has occurred, it must be reported within 24 hours of receiving, and must have a photo of the broken product. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
- Chai concentrates and perishable items are NOT returnable or refundable.
- Shipping costs is nonrefundable.